Return Policy

AOBA's return policy allows returns within 7 days of receiving your order, for store credit rather than a cash refund, and only for the same order value or higher. There is no refund policy; returned items are converted into store credit, and shipping fees are deducted from that credit once AOBA receives the returned product back at their facility.

Some categories are excluded from returns entirely: swimwear, lingerie sets, panties, and accessories including masks and scrunchies cannot be returned or exchanged, for hygiene reasons standard across most apparel brands. This means if you're ordering a bikini or swim set and you're unsure about sizing, it's worth checking AOBA's size guide carefully before ordering, since that purchase won't be eligible for return once it arrives. Items outside those excluded categories, such as co-ord sets, dresses, tops, and cover-ups, can be returned once within the 7-day window, provided the return purchase value matches or exceeds the original order.

The process is limited to a single return per order: AOBA specifies you can only return purchased items once within 7 days of receipt, so combining multiple items into one return, or returning in stages, isn't part of how the policy works. If you're comparing AOBA's policy to other Indian apparel brands, the store-credit-only model, with no cash refunds, is worth noting upfront, since it changes the decision calculus for anyone ordering primarily to try sizes and expecting a refund back to their original payment method. For questions about a specific order, AOBA's customer support is reachable over WhatsApp and email, and dispatch on new orders typically happens within 48 hours of purchase, with free shipping on prepaid payments and cash on delivery available pan-India for a flat Rs. 150. If you're unsure whether a specific item qualifies for return before you order, it's worth messaging AOBA's support team directly rather than assuming, since the excluded categories (swimwear, lingerie, panties, masks and scrunchies) apply regardless of price or how the item was paid for.