Shipping policy

Our delivery logistics team works hard to get your order to you in time and in the best condition. Once you place an order we will send you a confirmation email and begin processing your order. Most orders are shipped out of our warehouse within 48 hours. Once shipped, we will send you an email with the tracking details regarding your order. Orders are usually delivered within 1-7 business days (excluding Sundays and holidays). However, delivery time may vary according to locations in India and shipping delays due to circumstances outside of our control. It is crucial that you provide the correct address, PIN Code and shipping details to ensure timely delivery. Orders are shipped on all days except Holidays & Sunday.

If your order arrives at the address and there is no one to pick up the package, we will contact you immediately regarding the same. If there is no response, we will inform you about the failed attempt to deliver and schedule another delivery soon. However, after three failed attempts at delivery, the package will be returned to our warehouse and we will cancel the order. If the order was prepaid online, we will refund 50% of the total value of the items ordered. You will be informed of the same. 

 

International Shipping 

Please email us at hello@shopaoba.com and we will give you a shipping quote based on your order and location.

 

Delivery Charges

We charge Rs 200 for shipping on all Cash on delivery Orders. Free shipping on prepaid orders .Your delivery charges will be calculated automatically at the time of checkout. The order value does not include shipping charges.

We have the right to change the Free Shipping minimum at any time based on promotions and time of the year. 

 

Force Majeure

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a contract that is caused by events outside our reasonable control (“Force Majeure Event”).

A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:

  1. Strikes, lock-outs or other industrial action.
  2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
  3. Fire, explosion, storm, floor, earthquake, subsidence, epidemic or other Natural disaster.
  4. Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
  5. Impossibility of the use of public or private telecommunications networks.
  6. The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavors to bring the Force Majeure Event to a close or to find a solution by which our obligations under the contract may be performed despite

 

COD (Cash on Delivery)

We provide the option for you to pay by Cash on Delivery for all orders. Once your order is delivered, you will have to pay the logistics agent the total amount in cash only at the time of delivery. The order will be handed to you only when the full payment is complete. Credit Cards are not accepted if you choose this mode of payment. Please ensure that you have the exact change for the order, the person delivering the order might not have spare change available.

 

Returns

We offer easy returns on all orders for the same order value or higher. Store credit will be issued after the deduction of shipping fees once we received the product. Customer can place the new order on our website. Swimwear, Lingerie Sets, Panties & Accessories including masks and scrunchies are not returnable and non-exchangeable. You can only return purchased items once within 7 days of product receipt.
Note: The customer will need to ship the article to our store address to process the return.

 

Exchange

Please note that all exchanges are now processed as returns. If you wish to exchange an item, you'll need to return your original purchase for store credit (shipping fees will be deducted), and then place a new order for your desired item on our website. This applies to all eligible items within 7 days of product receipt. Swimwear, Lingerie Sets, Panties & Accessories including masks and scrunchies are not returnable and non-exchangeable. The returned item must be unworn, unwashed, and in its original packaging with all tags attached.

 

Cancellation

Before you place your order, you can view the contents and the total amount in your shopping cart. Once your order has been placed, no further modifications or cancellations can be made

 

Claims

Any claims are only acceptable with an unboxing video.